Shipping & Returns
CLASS Bookstore is an independently Black-owned and operated business. Our small team works to make sure you have the best online customer experience possible.
That said, sometimes things happen that we cannot control, especially in the realm of shipment. If you have any issues at all, just let us know and we will do our best to assist you to the fullest.
Shipping time is within 1 - 3 days from the time that the order is placed. Once we put it in the mail, please use the tracking number provided and USPS.com to track the order.
How to Contact Us: CLASSBOOKSTORE@GMAIL.COM
ATTENTION TO OUR HOUSTON AREA CUSTOMERS: We are able to hand deliver your books to you. Make sure to choose the option to Meet In Person and we will deliver to you, within 20 miles radius of our fulfillment center.
Return & Exchange Policy
To initiate a return, please email us at firstname.lastname@example.org. We require a receipt or proof of purchase to accompany your return.
All returned merchandise should be sent to us at 3000 Greenridge Drive #508, Houston, TX 77057.
You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.
Refunds and Exchanges
After we have received your valid return, we will send you an email to notify you that we have received your returned item and notify you of the acceptance or rejection of your return.
If your return is accepted by us, we will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, or another remedy that we determine in good faith is appropriate in the circumstances.
If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.